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London Kayak Tours

Please find below our FAQs.  

If you still have a question that is not covered by our FAQs, please contact us by using the contact us form.

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All bookings are non-refundable. Please arrive 15 minutes ahead of your booked tour. All Tours go ahead promptly. No refunds given for late arrivals or no shows.


Avoid jeans,wear comfortable clothes suitable for a physical activity to wear in the kayak. You will get wet!

Please bring a rain jacket or purchase a poncho rain mac as an extra in advance when booking with us. Wear a fleece/sweater on colder days.

Wear trainers/crocs or similar in the kayak - shoes must be soft soled and avoid open toe shoes/slip off shoes and flip flops. What age do children need to be on Tours? They must be 9 years old or 1.2 metres tall and supervised by an adult.

Are there toilets nearby? Yes, on all Tours and you can change in the toilets.

Please remove/tape over body piercings for comfort and any open wounds or cuts should be covered with waterproof plasters.

We offer branded towels for those wanting to dry off or avail of showers at the Hub beside Regents Canal Tour locations or at the Leisure Centre in Windsor. These can be purchased in advance as  an extra. We offer Branded bottles of bubbly (paid as an extra in advance), great as a gift or these can be used as prizes on Stags/Hens and Corporate days with our fun water games!

What if it rains on the day of the Tour? If it is only light rain the Tour will go ahead but if it is heavy rain, thunder and lightning or very high winds Tours will not go ahead and an alternative arrangement will be made by the Company.

Do you hire out the kayak equipment for trips (outside the tour format) and what’s required in terms of licenses for this trip?
Our insurance does not allow the hiring of kayaks so all our Tours are accompanied & guided  by a qualified BCU Instructor. All kayaks on  non-tidal Thames need to be licensed with the Environmental Agency (as all of ours are) or via the British Canoe Union. Inspected annually.
Do I need to know how to roll out of a kayak?
No, the aim of the Tours is that a novice can enjoy the tour without the need to have any previous kayaking skills. Our qualified instructor guides you throughout the Tour.

Tours Frequently asked Questions